Effective compliance management requires a mastery of both compliance know-how plus people and project management skills. This program examines strategies for effective compliance management featuring a detailed CMS model discussion with a focus on risk assessments, vendor management, and complaint response. The session applies the compliance infrastructure and regulation foundation to your day-to-day needs and job demands, with a focus on the most pressing issues and topics.
Agenda - Day 1 - 9:00 a.m. - 12:00 p.m.
Regulatory Process
Compliance Management Systems
Agenda - Day 2 - 9:00 a.m. - 12:00 p.m.
Audit/Review
Consumer Complaints
Preparing for Examination
Facilitators Michelle Strickland, CRCM, is managing partner and co-president at TCA. Her banking background includes consumer, residential and secondary market loan processing, and most recently at a large Indiana bank, responsibility for loan servicing, commercial loan processing and documentation, and residential and consumer loan processing and documentation.
Brian Crow, CAMS, managing partner and co-president at TCA, is a nationally recognized Reg E and BSA/AML expert. He is an education consultant for the Glia Group BOL Learning Connect program, conducting webinars that cover Visa/MasterCard chargebacks, debit card compliance and fraud prevention. Crow was recognized as a Bankers Online Guru in 2011.
Continuing Education ABA 7.25 CRCM Credits
Per Person Fee (Includes OnDemand Access through May 12, 2021) M $249 / NM $419