Hybrid Delivery Options (select your preference when registering) IBA Center for Banking Excellence, Springfield OR Live-Streamed via Zoom May 3, August 2 & November 29, 2023 10:00 a.m. - 2:00 p.m.
Potential topics: • Deposit and Balance Sheet Strategies • Customer service • Vendor management • Call center management • Debit card management • Deposit products • Business growth/development • Development and implementation of institutional goals • Special projects • Community development • Policy and procedural development/enhancements • Customer experience • Efficiency • Company culture • Cross-selling
Facilitator - Paul Davis, Director & Market Intelligence at SRM Paul has more than 20 years of experience following financial institutions. Before joining SRM, he was editor of community banking and M&A at American Banker, supervising the publication’s coverage of banks with up to $20 billion of assets.
Fee Per Person (Includes All Three Sessions) Members Only $600
Substitutions Permissible