Regulatory Compliance Series

Hybrid Event  
Monday, September 18, 2023 - Friday, September 22, 2023   iCalendar Central Standard Time

Hybrid Delivery Options (select your preference when registering)

IBA Center for Banking Excellence, Springfield OR Live Streamed

This comprehensive series provides an overall deep understanding of the complexities of regulatory compliance and how they apply to everyday situations. New and seasoned team members will diminish the complex nature of regulatory compliance after attending this program. View Flyer


  • Program 1 – September 18 - Credit Compliance, Part 1
  • Program 2 – September 19 - Credit Compliance, Part 2
  • Program 3 – September 20 - Credit Compliance, Part 3
  • Program 4 – September 21 - Deposit Compliance
  • Program 5 – September 22 - BSA/AML Compliance & Regulators’ Forum

Facilitators: Programs 1, 2, and 3

  • Michelle Strickland, CRCM, is managing partner and co-president at TCA. Her banking background includes consumer, residential, and secondary market loan processing, and most recently, with a large Indiana bank, responsible for loan servicing, commercial loan processing, and documentation, and residential and consumer loan processing and documentation.
  • Monique Reyna, CRCM, is a compliance consultant at TCA with more than 25 years of lending experience. During her early banking career, she held positions in processing, underwriting, closing, post-closing, and servicing. Prior to joining TCA, she served as senior vice president of lending overseeing regulatory compliance within the lending department, including developing bank policies and procedures, conducting internal compliance reviews, and providing staff training.

Facilitator: Programs 4 and 5 

  • Brian Crow, CAMS, managing partner and co-president at TCA, is a nationally recognized expert of Reg E and BSA/AML. He is an education consultant for the Glia Group BOL Learning Connect program, conducting webinars that cover Visa/MasterCard chargebacks, debit card compliance, and fraud prevention. Crow was recognized as a Bankers Online Guru in 2011.

Continuing Education
ABA Professional Certifications is dedicated to promoting the highest standards of performance and ethics within the financial services industry. The Regulatory Compliance Series has been approved for 8 CAFP, and 40 CRCM credits. Credit Breakdown: Program 1-CRCM 8 credits, Program 2-CRCM 8 credits, Program 3-CRCM 8 credits, Program 4-CRCM 8 credits, and Program 5-CAFP, CRCM 8 credits. This statement is not an endorsement of this program or its sponsor.

The IBA is recognized as a public accountant continuing professional education sponsor by the Illinois Department of Financial and Professional Regulation. Public accountants licensed in the state of Illinois will earn 35 credits of continuing professional education credit for attending the five-part series (7 credits per program).

Compliance Officers and Managers, Consumer Lenders, Residential Real Estate Lenders, Personal and Retail Bankers, Operations Officers, Legal Counsel, Auditors, and Cashiers

Hotel Information
Courtyard - Springfield
3462 Freedom Drive 
Springfield, IL 62704
Hotel: 217-793-5300
IBA Rate: 15% off the available rate

Per Person Fee 
IBA Member
All five programs: $1,225
Individual program: $265

All five programs: $2,045
Individual program: $445

Hybrid Event  

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