Operations School

Hybrid Event  
Tuesday, October 17, 2023 - Thursday, October 19, 2023   iCalendar Central Standard Time

Hybrid | IBA Center for Banking Excellence, Springfield OR Live Streamed

This school, presented by Wipfli LLP, provides backroom operations representing a critical core function of any financial institution. For a bank to run its operations effectively, reduce costs, and decrease transaction error, its staff must be well-versed in the fundamental principles governing bank operations. This school provides a comprehensive framework to examine the processes that support bank services while incorporating industry best practices.

Bankers who are involved in and/or manage operational functions in their bank are encouraged to attend. The school is ideal for operations officers and heads of operations, branch managers, cashiers and assistant cashiers, bookkeeping supervisors, teller supervisors, and head tellers.

Operations School Flyer

SCHEDULE 8:30 am - 4:30 pm (Daily)

Tuesday, October 17
Presented by Kathy Enbom, CRCM, Principal
• Understanding Payment Systems
• Organizational Management
• Operational Compliance Issues

Wednesday, October 18
Presented by Janice Harden, Internal Audit Manager
• Analyzing & Understanding Your Bank’s Statement of Condition
• Internal Controls and Practices

Thursday, October 19
Presented by Mark Scholl, Principal
• Cybersecurity Hot Topics
• Disaster Recovery & Business Continuity Planning
• Third Party Risk Management
• New Technologies
• Regulatory Updates and Hot Topics

E registrar@illinois.bank

Per Person Fee 
IBA Member
All three programs: $745
Individual program: $265

All three programs: $1245
Individual program: $445

Courtyard by Marriott® Springfield IL
3462 Freedom Drive, Springfield, IL 62704
Phone: 217-793-5300
Mention: Illinois Bankers Association
Rate: 15% off the available rate

Hybrid Event