Regulatory Compliance Series

Hybrid Event  
Monday, September 23, 2024 - Friday, September 27, 2024   iCalendar Central Standard Time

Hybrid Delivery Options (select your preference when registering)

IBA Center for Banking Excellence, Springfield OR Live Streamed

This comprehensive series provides an overall deep understanding of the complexities of regulatory compliance and how they apply to everyday situations. New and seasoned team members will diminish the complex nature of regulatory compliance after attending this program. View Brochure


  • Program 1 – September 23 - Credit Compliance, Part 1
  • Program 2 – September 24 - Credit Compliance, Part 2
  • Program 3 – September 25 - Credit Compliance, Part 3
  • Program 4 – September 26 - Deposit Compliance
  • Program 5 – September 27 - BSA/AML Compliance & Regulators’ Forum

Facilitators: Programs 1, 2, and 3

  • Michelle Strickland, CRCM, is managing partner and co-president at TCA. Her banking background includes consumer, residential, and secondary market loan processing, and most recently, with a large Indiana bank, responsible for loan servicing, commercial loan processing, and documentation, and residential and consumer loan processing and documentation.
  • Monique Reyna, CRCM, is a compliance consultant at TCA with more than 25 years of lending experience. During her early banking career, she held positions in processing, underwriting, closing, post-closing, and servicing. Prior to joining TCA, she served as senior vice president of lending overseeing regulatory compliance within the lending department, including developing bank policies and procedures, conducting internal compliance reviews, and providing staff training.

Facilitator: Programs 4 and 5 

  • Brian Crow, CAMS, managing partner and co-president at TCA, is a nationally recognized expert of Reg E and BSA/AML. He is an education consultant for the Glia Group BOL Learning Connect program, conducting webinars that cover Visa/MasterCard chargebacks, debit card compliance, and fraud prevention. Crow was recognized as a Bankers Online Guru in 2011.

Continuing Education 
ABA Professional Certifications is dedicated to promoting the highest standards of performance and ethics within the financial services industry. This series has been approved for 8 CAFP, 40 CRCM credits (Programs 1-5 CRCM 8 credits each, Program 5-CAFP credits). This statement is not an endorsement of this program or its sponsor.

The IBA is recognized by the Illinois Department of Financial and Professional Regulation as a public accountant continuing professional education sponsor. Public accountants licensed in the state of Illinois will earn 35 credits of continuing professional education credit for attending the five-part series (7 credits per program). 

Compliance Officers and Managers, Consumer Lenders, Residential Real Estate Lenders, Personal and Retail Bankers, Operations Officers, Legal Counsel, Auditors, and Cashiers

Hotel Information
Courtyard - Springfield
3462 Freedom Drive 
Springfield, IL 62704
Hotel: 217-793-5300
IBA Rate: 20% off the available rate

Per Person Fee 
IBA Member
All five programs: $1,225
Individual program: $265

All five programs: $2,045
Individual program: $445

Hybrid Event  

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