Education & Events

Hybrid Delivery Options (select your preference when registering)
IBA Center for Banking Excellence, Springfield OR Live Streamed via Zoom
9:00 a.m. to 4:00 p.m. CT

Agenda

Conducting a Physical Security Review and Risk Assessment
This information-packed program will provide you with a recipe on how to conduct your annual security review. No longer can you just use a checklist to determine if your financial institution is safe. We will instruct you on how to think like a criminal to protect your assets, information, and people. Today, the criminal world attacks your institution via computers, account holders, and social engineering ploys. Your annual review should find or correct problems with physical security, robbery procedures, and staff training.

Social Engineering
This fast-moving program on preventing losses will focus on the information identity thieves obtain before they call your financial institution and the information they want to get from you. You will learn how criminals target your institution when trying to obtain information or financial rewards. Understand how to question a person so you can determine if they are a customer or a thief. Don’t let the criminals socially engineer you or your staff into giving them financial information or access to another person’s account.

I Knew Something Was Wrong
When fraud losses have been discovered, how often do you hear your staff say, “I knew something was wrong!”  When fraud losses occur, either internal or external, some members of our staff felt the warning signs didn’t need to be reported.  The reasons for these lapses are many:  fear of being wrong, fear of being ridiculed, and fear of reporting someone who may be innocent.  How do we train our staff to report those internal warnings that could have saved our institution thousands of dollars. In this session, learn vital new skills and insights in educating your staff to report their gut feelings when something might be wrong.  If you establish the proper framework, your staff will report what they feel is wrong.

Focus Groups and Case Studies
There are so many opportunities for the Security Manager to make inappropriate decisions, particularly during a crisis event. Making effective, critical decisions requires education, training, and experience – and it’s the experience part that is the most difficult to acquire. Working within the nation’s military services, in law enforcement, or in emergency management fields will provide that experience. Working in another industry won’t.  This session will provide you with the insight you need to handle unusual situations.

Artificial Intelligence
Artificial Intelligence (AI) is revolutionizing the banking industry, shaping the future of financial services. In this dynamic session, we explore the imperative of staying current with AI advancements to remain competitive in the next five years. Delve into the rapidly evolving landscape where criminals leverage AI, gaining valuable insights into their tactics. Discover cutting-edge solutions that transcend traditional machine learning, empowering you to detect and combat fraud more effectively. Join us for an introductory journey into the realm of Artificial Intelligence and its pivotal role in banking.

Program Facilitator
Barry Thompson is a nationally-recognized speaker, consultant, and former banker, with nearly 40 years of service to the financial institution industry. Barry’s financial services career spanned 22 years before he “retired” to establish Thompson Consulting Group, LLC, his consulting firm that assists financial institutions in competing more effectively by providing services specifically targeted to risk management and security. During his career, he served as executive vice president, senior vice president, treasurer, compliance officer, and security officer. In these positions, he has worked in or managed operations, accounting, investments, mortgage processing, and special assignments and has worked with architects and contractors in remodeling and designing institution facilities. Barry has investigated embezzlement cases, identity fraud cases, check kites, and almost all possible criminal incidents against financial institutions. As a security officer, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.

As a professional speaker, few can match his expertise when it comes to discussing the financial services industry. His programs are based on actual experiences that allow him to relate to any group of financial professionals, from the teller to the board of directors. He has made presentations on communications, organizational behavior and management, compliance, and security. He appears frequently before financial institutions and at industry conferences. Barry is a contributor to Bankers Hotline and bankersonline.com, as well as other financial publications. Barry also lends his expertise as a banking “guru” for bankersonline.com, answering questions submitted by readers for the site. He has been interviewed by Newsweek, Computer World, and other national and regional publications. He has made presentations in Europe on internal fraud, in Asia on bank security, and at the United Nations on identity theft. To date, Barry has trained more than 50,000 financial professionals—and growing.

Continuing Education
Under Review

Fee Per Person
IBA Member  $265
Nonmember  $445